IRIS & LILY OF THE VALLEY

FIRST TIME BUYERS:

• First-time customers enjoy a free return or exchange within 10 days of receiving their order.

• We’ll cover all return shipping costs both ways — absolutely no charges to you.

• No questions asked — whether you didn’t love the scent or simply had a change of heart.

REPEAT CUSTOMERS:

• For repeat purchases, we accept both returns for refund and returns for exchange if you change your mind.

• Requests must be made within 10 days of receiving your order.

• We’ll issue a full refund of the item price for returns (original shipping fees are non-refundable).

• For exchanges, return shipping costs will be shouldered by the customer.

ELIGIBILITY:

• Items must be in their original condition — unopened, sealed, and with all packaging intact.

Processing Time:
Orders are processed within 1–2 business days after payment confirmation.

Shipping Courier:
We ship nationwide via J&T Express and GoGo Xpress.

Estimated Delivery Times:

• Metro Manila: 2–4 business days

• Luzon: 3–5 business days

• Visayas & Mindanao: 5–7 business days

Note: Delivery times may be shorter or longer depending on courier schedules, holidays, weather conditions, or other unforeseen circumstances.

Shipping Fees:

• Free shipping for orders of up to 3 items.

• Orders with more than 3 items will have shipping fees automatically calculated at checkout.

Order Tracking:
A tracking number will be sent via SMS or email once your order has been shipped.

Important Reminder:
Please ensure that your shipping address and contact number are complete and accurate to avoid delays or undelivered packages.

Size: 50ml Eau de Parfum
Packaging: Elegant glass bottle with a magnetic cap, leak-proof design, travel-friendly, and presented in a premium box.

▪️Apply to Pulse Points:

Wrists, neck, behind ears, inner elbows

▪️Spray from a Distance:

5–7 inches away. One or two sprays per area is enough.

▪️Apply to Clean, Moisturized Skin:

Use after a shower, and consider a light unscented lotion to help it last longer.

▪️Don’t Rub It In:

Rubbing breaks down the top notes and changes the scent.

▪️Avoid Overdoing It:

Less is more. You want others to smell it near you, not across the room.

▪️Clothing Caution:

You can spray lightly on clothes (like a scarf or jacket), but test first—some perfumes can stain fabric.